If my agent can't use your platform, you're irrelevant -- Every customer in 2026 The agent-first approach to building products is based on the assumption that your first and most active users will be agents . Therefore, you shouldn't build your products first for humans and add agent support as an afterthought - on the contrary: Consider agents to be first-class citizens It is important to emphasize early on in this article: Agent-first is not - agent-only . It also doesn't mean...