Tech
ElevenLabs Expands ElevenAgents for Omnichannel Support and Ticketing
ElevenLabs has expanded ElevenAgents' omnichannel deployment options, enabling a single agent to operate across phone, web, WhatsApp, SMS, Telegram and Slack while also supporting ticketing and email workflows through Zendesk, Intercom and Freshdesk. The update gives businesses a broader way to deploy AI agents where customers already communicate, rather than treating each support surface as a separate implementation.
The central change is not simply a longer integration list. ElevenLabs po...
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