Tech
Give Every Feature-Flag Exception an Owner, Expiry, and Removal Cost
A rollout reaches 80%, but one customer remains on the old path. The exception enters a spreadsheet as “temporary.” Six months later, nobody knows who approved it, which metric justified it, or whether removing the old path would break a contract.
The flag is no longer reducing launch risk. It is financing two products indefinitely.
A useful exception is a time-bounded decision with evidence. Use a ledger whose minimum record is:
exception : legacy-export-path
owner : plat...
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