You've probably gotten an email that was supposed to feel personal, but obviously wasn't. Something about it just felt off. Automated. And somewhere in the back of your mind, you wondered: who approved this? Honestly? The answer is probably no one. Organizations are leaning harder on AI agents to actually do work. Agents are making database queries, writing letters, accessing email lists, but where does the access end? Without solid guardrails, tone-deaf emails are no longer an embarrassin...