Building Production-Grade LLM Evaluation Pipelines: From Vibes to Metrics How we replaced "looks good to me" with automated evaluation catching 92% of hallucinations before deployment The Problem: Why "Vibe Checks" Fail in Production Three months ago, our team shipped a RAG-based customer support assistant. It worked great in testing — we'd ask it questions, read the answers, and say "yeah, that looks right." Then it hit production. A customer asked about their bil...