It is 4:00 PM on a Friday. Your agency team is winding down for the weekend when an alert flashes across your monitoring dashboard: a client’s e-commerce store is unreachable. The cause isn’t a database crash or an attack. A domain name has expired, a TLS certificate has lapsed, or a hosting account has been suspended for non-payment. You scramble to fix it, only to find the vendor wants payment before it restores service. Your contact at the client has already logged off. The billing inbox r...