There is a moment in every high-stakes environment when something goes completely, objectively wrong, and the only viable response is to keep working. In my case, it was a pantry clerk who walked into the dry storage room carrying a stack of boxes, clipped a fire sprinkler head, and discharged what I can only describe as an impressive quantity of initially greasy water across an active commercial kitchen. We were told to continue service. It took four hours for the sprinkler system technician...