Every multi-agent demo I've seen shows the happy path. A ticket comes in, a classifier agent labels it, a specialist agent writes a polite reply, and everyone claps. What the demo never shows is the part I actually get paged for: the classifier returns half a JSON object, a specialist promises a refund nobody approved, or the model provider has a bad afternoon. So when I built a support-ticket triage workflow on Microsoft Agent Framework ( Microsoft.Agents.AI.Workflows 1.24.0 on .NET 10), I ...