Tech
Choosing the Right LINE Message UI: Confirm, Buttons, Quick Replies, Carousel, or Flex?
You are building a LINE customer flow and start with a confirm template.
Then the requirements grow:
Confirm
Cancel
Change address
Contact support
At this point, the problem is no longer “How can I add more buttons to a confirm template?”
The real question is:
Which LINE message type matches the decision the user needs to make?
A LINE confirm template is intentionally limited to two actions. It is designed for one binary decision—not as a compact menu.
When t...
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