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TikTok Shop Customer Service Webhooks: A Production-Ready Implementation Guide
Receiving a webhook is easy.
Building a webhook pipeline that survives duplicate deliveries, delayed events, missing messages, invalid signatures, and seller authorization changes is the real engineering work.
This guide explains how to build a production-ready pipeline for TikTok Shop Customer Service messages—from HTTPS ingress to history reconciliation.
First, Understand the Scope
TikTok Shop Customer Service API is designed for conversations between buyers and sellers i...
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