Hey HN. I'm Christian, one of the founders of Frigade (YC W23). I've noticed that a lot of in-app AI agents struggle to actually understand the products they exist in. For instance, let's say a user asks an agent how to do something in a given SaaS product. In an ideal case, maybe that agent replies saying it has a tool to do the task and just automates that work entirely for the user. That's a great outcome. But often that's not the case. Maybe there is no tool call for that exact task, or mayb...