SaaS
19 days of silence
There is nothing worse than having a finished SaaS product ready to go, only to get bricked by a payment processor.... Back on May 29th, our app was completely locked in. The code was tested, the UI was polished, and early users were waiting. All we needed was a way to process global USD payments, so we applied to Paddle. We expected a standard few days for review. Instead, we got 19 days of total silence. We sent multiple follow-up emails just trying to get a human to look at our ticke...
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