
SaaS
We almost rebuilt the entire product. The real problem was one line in the pricing page.
I still remember the time I saw the Stripe dashboard fill up with rows of "Succeeded". I had almost given up on this client. For 8 weeks there was literally nothing. Then suddenly the screen was filled with 9.99 charges. They were adding up fast I could not even scroll through them. Let me go back a bit. A founder came to us with a built scheduling tool. It was for a specific niche. I do not want to name it. It was something that a few thousand small operators really neede...
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