
SaaS
App's Onboarding Converted at 1.2% in 18k Sessions. Two UX Fixes Pushed it to 4%.
I wanted to share a customer success story that helped boosted their conversion rate during checkout and successful subscription from 1.2% to a good 4% during app onboarding. This team has been using Rejourney analytics for about 3 months now. They were mainly using Session replay (user recording feature), but they just had a lot of sessions and couldn't really easily figure out the biggest issue. Then, Rejourney introduced the Leak Detection feature. This found conversion and revenue le...
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