SaaS
How do you handle post-call follow-up so it's fast but still tailored to what was said?
Hey everyone, I am a account executive at a B2B SaaS. I wanted to see if anyone else has also sort of gone through a similar situation as me. I am finding that my follow-ups are where a lot of deals lose momentum. I get off a strong call, then the recap doesn't go out until the next day and it's a generic 'great to connect, deck attached' note that misses half of what we actually covered. The other reps who keep deals moving somehow send something the same-day that speaks to the real next ste...
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