Built our onboarding flow around a fast "aha moment," standard playbook. But pulling the churn data, the actual drop-off cluster wasn't day one, it was week two or three, right when the novelty wears off and the user decides if this becomes part of their real workflow or gets abandoned like everything else they tried once. We'd spent most of our engineering time polishing the first-run experience and had basically nothing built for that later window. Added a lightweight check-in nudg...