I started as a freelancer a decade ago. Worked directly with clients. Worked with and managed a small team. Hired other freelancers for projects. Also experienced being the client and having people work for me. Over the years I've used quite a few project management systems too. I've hired people. Managed projects. Dealt with clients. Been the client myself. That means I've seen what the person doing the work needs, and what the person paying for the work expects. I had ideas about how I'd ...