
Artificial
Kavak Replaced 15 Human Sales Specialists With One AI Agent — It Now Outsells Them 2.1x
Every one of these clips lands the same blow eventually: a role someone spent years building gets quietly outperformed by a system that never clocks out. Kavak sells used cars across Latin America — a genuinely messy transaction: ~20,000 SKUs to choose from, then financing, insurance, and a trade-in valuation stacked on top. Historically, closing one sale meant routing a customer through 15 separate human specialists across 15 different teams, each holding one piece of the process. ...
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