Line AI Chatbot In Production: A CTO's Honest Breakdown Three months ago I was staring at our infrastructure bill wondering where the hell our runway went. We'd been running a customer-facing chatbot powered by a popular "enterprise" AI provider, and the cost curve looked like a hockey stick in the wrong direction. Every new sign-up bled money. I knew we had to make a change before our next board meeting, but I also couldn't afford a six-week migration that would tank our product velocity. ...