How to Ship AI in Real-Time Communications: A 7-Stage Adoption Framework for Engineering Teams AI is rapidly changing how real-time communication platforms are built, operated, and experienced. For engineering teams working on voice, video, messaging, WebRTC, CPaaS, contact centers, and unified communications , the challenge is no longer whether AI belongs in the product. The real challenge is: How do you adopt and ship AI without compromising latency, reliability, security, or ...