Shopify Integration for Customer Support: Real-World Patterns That Actually Work Last month, our support team at a mid-sized DTC brand cut ticket resolution time by 40% after integrating Shopify data directly into our helpdesk. Here's what actually moved the needle. The Problem: Context Switching Kills Velocity Agents were jumping between Shopify Admin, Gorgias, and Slack to answer basic questions: "Where's my order?" "Can I modify my subscription?" "Why was I charged twice?"...