Tech
Design AI Productivity Metrics That Survive Goodhart’s Law
Suppose leadership rewards teams for increasing the percentage of “AI-assisted pull requests.” The dashboard rises. Did productivity improve, or did people learn which box to tick?
Before launching that metric, I would run a consequence-mapping session:
Intended behavior
Plausible adaptation
Counter-metric
try useful assistance
label trivial PRs as assisted
retained task outcome
ship faster
split work into tiny PRs
lead time per task
share adoption ...
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