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I Built My First AWS Agent Workflow, and the Hardest Part Was Getting It to Stop Assuming Things
TL;DR
I recently finished a project from Udacity's Future AWS Agent Engineer Nanodegree Program, which I was able to take through the AWS AI & ML Scholarship.
I built a customer support agent using Amazon Bedrock AgentCore, AgentCore Gateway, AWS Lambda, DynamoDB, and an FAQ. The agent had to understand whether a customer was reporting a bug, asking a question that could be answered from the FAQ, or asking for something that needed human support.
I finished it in about two days and...
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