Every B2B Magento store I've worked on has the same quiet leak. A chunk of the orders never touch the storefront. They arrive as an .xlsx exported from the buyer's purchasing system, a PDF purchase order, or a photo of a list someone wrote by hand. A person on the seller's side opens the admin, clicks Create New Order, and retypes it. Nobody logs this as a problem because nothing is broken. The order gets placed. It just costs a few minutes of a salesperson's day, every day, and it never show...