The problem wasn’t the AI agent talking fast. It was the AI agent talking fast and wrong — with no log showing why. Booking.com lost €1,400 after their AI chatbot confidently told a customer to pay by bank transfer. No “maybe,” no “check this”—just a flat wrong answer. The money was gone before anyone re-read the thread. Five days of support tickets followed while the price doubled on the same booking listing. No audit trail existed to show which source backed the bot’s info. That mistake kil...