I'm Alex, 19, Ipswich. For the last month I've been doing something tedious: taking a UK town and a trade - "hairdressers, Wakefield", "accountants, Bristol" - opening every business's own website, and writing down what's wrong with it. Not "the design is dated". Things you can measure: does the bare domain resolve, does www, is the certificate valid, is there a published email address, does the contact form deliver a test message. What breaks, in order of how often I see it: The publi...