When a critical production system fails at 2 AM, every minute of downtime costs money, damages trust, and burns out engineering teams. Yet, during high-stress outages, site reliability engineers (SREs) and developers frequently find themselves stuck doing the same thing: hunting for documentation. Playbooks are scattered across outdated Confluence pages, hidden deep in GitHub repositories, or buried in old Slack threads. Runbook Recall was built to solve this exact bottleneck. The Probl...