AI is everywhere. Every day, a new tool promises to automate your work, answer your questions, or replace entire job roles. But after talking to business owners and operations teams, I kept hearing the same problem: «"Our issue isn't AI. Our issue is that nobody follows the same process."» The problem wasn't a lack of intelligence. It was a lack of consistency. The Same Question, Different Answers Imagine asking three employees how to handle a customer complaint. If you g...