If a Zoho CRM report is empty or a dashboard looks wrong, the CRM is often doing what it was configured to do. Most broken-looking reports come down to who can see which records, fields and folders, or a filter nobody remembers setting. Work through these in order. 1. The report shows fewer records than you expect Per Zoho, reports only show records the person running them can already access in the primary module. Check the user's role and profile and the module's data-sharing se...