
Tech
Measuring developer experience without a survey
The usual first move when someone decides to take developer experience seriously is to send a survey. It is the obvious thing to do and it is rarely the most useful thing available, because the data you actually need is already sitting in systems you run.
I am not against surveys. They capture things instrumentation cannot: whether people feel trusted, whether they think anyone is listening, whether the platform is something they use or something that happens to them. But as a starting point ...
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