Most website problems we get asked about aren't really technical. They're handover problems wearing a technical costume. Across the communities we follow, the same story keeps coming back in different clothes. A volunteer takes over the site for a small professional club from someone who ran it for many years, and asks how to set things up so the club owns it, not whoever happens to hold the passwords. An agency owner asks who is supposed to own updates once a project is "done". A client fi...