AI agents go beyond chatbots: they perceive a task, reason through clinical and payer rules, take an action inside the EHR or payer system, then verify the result. The best fits in healthcare operations are high-volume, rule-governed tasks like eligibility checks, scheduling, and prior authorization, but autonomy has to match risk, not model capability. Medical coding is the hardest test case, since every AI-suggested code needs a traceable link back to documentation for audit purposes. A produc...