AI
Things I learned about how people use AI after 1800 people
I'm running a an AI fluency assessment tool and after 1800 real users who interact with our chat bot 20-40 minutes; here are some weird things we found out. 1. The least AI-fluent professionals overestimated their score by 40 points. The most fluent underestimated by 27. 67 point Dunning-Kruger gap. 2. Product managers outscore engineers on AI fluency (59.2 vs 53.7). Applied judgement beats technical knowledge. 3. HR people (ironically who make hiring decisions using AI) understand AI the least,...
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