When a new product launches, there are bound to be some rough edges and minor bugs. I’m curious to hear your honest thoughts on what actually drives you away from using a new service. If you're testing a new SaaS tool, what makes you click that "cancel" or "close tab" button the fastest? Bugs/Stability issues: The product just doesn't work as advertised. Poor documentation: You can't figure out how to set things up. Unresponsive support: You’re stuck, and there...