So, generally, in the world of customer support we see an emergency of pay-per-resolution pricing models where you only pay if the AI actually solves the customer’s problem for you. This is usually priced pretty cheap, like 0,99 dollars per resolution. 1.000 questions handled by AI would cost you 990 dollars. Still a lot cheaper than paying someone to answer those same 1.000 questions. So it does seem like good value. But that also means that if your webshop has a good month and you’ve mad...