I've seen a lot of successful and struggling web design companies, and the biggest differentiator between the two is strategy. It's all about positioning and your offer. First of all, you've got to give businesses an offer they can't refuse. Selling a website is a multiple step process. It's not just convincing someone to pay you and then starting the work. It's crazy how many people still try to sell websites that way, but unfortunately you won't find much luck with that today. What I do to...