Hi everyone, ​I’m building a SaaS that automates customer service and order creation for Instagram and Messenger merchants. The tech stack involves handling Meta Webhooks and passing conversations to an LLM. ​Currently, I’m facing a major issue with the AI's reliability: ​Hallucinations & Pricing: Even though I provide store data, the AI gets confused. It often quotes wrong prices or tells customers that a product exists when it’s completely out of stock or doesn't exist at all. ​Ord...