SaaS
Clients insisting I promised something I never actually said
I sell a B2B service. I'm fairly new to sales itself, though I've been in this industry for over 14 years. People trust me and I have a solid reputation at work. Here's my problem. Every so often, after a client goes live, they'll insist I told them something that just isn't true. I never said it. To be clear, I don't lie. I don't bend the truth or leave things out to make myself look better. I'm honest all the time, no exceptions. My anxiety wouldn't even let me get away with being shady if...
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