I used to ask new users what they wanted to do first, and the answers were often too broad to be useful. The better question has been: “What were you doing manually right before you looked for a tool like this?” That one question usually gives a cleaner picture of the real job: the spreadsheet, Notion doc, Slack thread, or hacked together process they already have the trigger that made the old process painful enough to change the language they use for the problem before a founder tur...