I’ve been thinking about SaaS validation lately, and I’m starting to trust workarounds more than complaints. A complaint can be useful, but people complain about everything. It does not always mean the problem is painful enough to pay for. The signal I find more interesting is when someone is already doing something annoying to solve it. Like keeping a spreadsheet updated every week, copy-pasting between tools, using a fragile Zapier setup, paying for a tool they dislike, or asking how other...