We shipped a feature in April that has been opened exactly 0 times since and it ate 3 weeks from a team that mostly does client work. It came off our feedback board which for a few weeks looked like the healthiest thing we have ever run. There were 40 odd requests and votes stacking up and all of it was written well.These were real problems with real context and the same 3 themes coming back again and again. When 12 people ask for the same thing you stop asking questions and start building. ...