We just hit our first month with a NRR over 115% and i'm looking for tips to keep the trend going. We are a SaaS platform targeting the SME segment and have worked hard the last couple of years to find a sweatspot for our audience. It's been brutal to see high churn for years, and i've become quite obsessed with retention tactics. How are you approaching NRR and what have worked for you? All tips are welcomed basic and advanced. submitted by /u/JealousBook4388 [...