Been messing with voice agents at work lately, we use cloudtalk for our phone system so I turned on their ai thing for a trial. whatever, just handling missed calls but here's what i can't stop thinking about - people are way more honest with the bot. Like they'll tell an ai their actual budget or admit they're just shopping around, stuff they'd never say to a human rep. One lady literally said "I can't afford this right now" to the bot. to a human she would've just said "I'll ...