Genuinely curious how founders here think about this. For most small SaaS teams the highest ROI automation is internal, not customer facing: one support agent with the right internal tools handling 3x the tickets, or drip follow up on trial signups that never converted. What would your first automation be and why? Trying to build a practical checklist, happy to share what I've seen work. submitted by /u/Beneficial_Tie321 [link] [comments]