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How loud silence can be.
Before U1ai, I worked on an ambulance.
Emergency medicine teaches you quickly that communication isn't a courtesy. It's triage. Every call starts with questions: Where does it hurt? What happened? Can you hear me? Every answer changes what you do next.
And sometimes there are no answers. A patient who can't speak. A patient who can't hear you. A patient whose way of communicating doesn't fit the script you've been trained to follow.
In the back of that ambulance, with the lights flashin...
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