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5 Ways Your AI Agent Eval Suite Lies to You
A teammate makes the support bot "friendlier." Code review passes. Unit tests stay green — they mock the model. In production the bot stops calling get_return_policy and cheerfully promises a 60-day refund when the real window is 30.
Fluent. Polite. Wrong. And every "does this read well?" score still looks fine.
I keep seeing the same five traps in agent "eval" dashboards. The full working project (Microsoft.Extensions.AI.Evaluation 10.10, golden set, custom evaluators, fail-closed gate,...
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