​Hey guys, ​I recently launched ShopManage, its a SaaS tool that completely automates everything for eBay sellers (like inventory, management stuff etc). Just a few weeks in and I already got my first taste of how crazy customers can actually be. ​This guy signs up, and the very first text he sends me on WhatsApp is already furious. Threatening lawsuits, claiming my website is insecure and everything. I spent like an hour showing him the tech, proving that everything is secure, so he calms d...