I run a lead gen software with two successful tiers ($29 and $79) and 70 paying users, bringing in about 2–3 sales ($60–$90) a day. I'm debating adding a $9.99 plan, but I'd need 6–9 sales a day to match that revenue. Based on a previous test with a $14 plan, lower-paying buyers require way more customer support and have less industry knowledge, which spikes support tickets and lowers overall satisfaction. (Compare to user that takes the $29 plan) If any of you had this experience and what h...