I've been building a SaaS for IT operations over the last several months and I originally built it to solve problems I kept running into during my own shifts while working. The first part is a Chrome extension that helps operations teams quickly generate clear incident updates. Then while building that, I realized another problem while studying for my CCNA. There aren't many good ways to practice troubleshooting. It seems like majority of resources out there only teach theory. So I also star...