SaaS
How do you collect good and honest feedback for your product?
My ambition has always been to create a product. To learn the process I built and launched a browser extension for work thats nearly at 200 users. With DAU at around 150. I have around 4 powers users that reach out from time to time to ask why something isn't working the way they expected. Lately one got talking to me about other problems they have which really excited me. However, When I reach out to non power users (usually via slack)- I always get same answer "everything is ok&q...
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